Contact Center Provides The Personal Touch

Anyone can set up voicemail or an online knowledge base and call it customer service.  The most successful businesses earn their reputations and build their brands by giving personal service to customers whenever it’s needed as part of a multi-channel, integrated customer engagement plan.

Now even small businesses can deliver personal, one-on-one communications around the clock to positively engage your prospects and customers. With decades of marketing and communications experience, Sonoma Connections provides the human touch for small and mid-sized programs.  Learn how our 24/7 contact center services, including order processing, fulfillment, and customer service can improve your marketing results and give you an edge on your competition.